Frequently Asked Questions (FAQ)
1. I forgot my login information. Who do I contact?
2. How do I access my old WebCT course?
3. What browsers are compatible with Blackboard?
4. How do I access Blackboard from my mobile devices?
5. Can I use my personal email for my Blackboard course?
6. How do I print from Blackboard?
What browsers are compatible with Blackboard?
Microsoft Windows Operating System
| IE 8 | IE 9 | Firefox 3.6 | Firefox (newer) | |
| Windows® XP (32-bit) | Compatible | Unsupported | Compatible | Compatible |
| Windows® Vista (32-bit) | Compatible | Certified | Compatible | Certified |
| Windows® Vista (64-bit) | Compatible | Compatible | Compatible | Compatible |
| Windows® 7 (32-bit) | Compatible | Certified | Compatible | Certified |
| Windows® 7 (64-bit) | Compatible | Compatible | Compatible | Compatible |
Certified: fully tested and supported.
Compatible: partially tested but should function properly.
Apple® Mac OS® Operating System
| Safari® 4.0 | Safari® 5.0 | Firefox 3.6 | Firefox (newer) | |
| Mac OSX 10.5 "Leopard®" | Compatible | Compatible | Compatible | Compatible |
| Mac OSX 10.5 "Snow Leopard®" | Compatible | Certified | Compatible | Certified |
Note:
- We are currently in the process of testing "Chrome". We will update the information once completed.
- Blackboard Learn requires the latest version of Sun JRE 6 (Java). The JRE can be downloaded from http://java.sun.com/javase/downloads/index.jsp.
- The following technologies are not supported:
- Internet Explorer 6 and Internet Explorer 7
- Firefox 1.x, 2.0, 3.0, and 3.5
- Safari 2.0, 3.x (or any version on Windows)
- Mac OSX 10.4 "Tiger"
- Java 5
Information source: http://kb.blackboard.com/pages/viewpage.action?pageId=84639794
